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Before installing the emergency module it has to be checked which light tube is able to operate in emergency mode.
Whilst in mains operation, please remove the tube from the fitting and then replace it again. If the tube lights up, it is possible to connect its circuit to the emergency module. Considering different configurations and wiring circuit protection systems for output ballasts after installing, it is necessary to test the operation of fitting in mains and emergency mode. In case of faulty operation of the fitting, please make sure that all the electrical connections are made in accordance to the appropriate diagram. If the connections are appropriate and the fitting continues to fail, please contact our support at: firstname.lastname@example.org